We work with small businesses to help them increase the lifetime value of their customers
Our Process
Working with us is different to working with other agencies. We focus on what your business needs to be able to Understand, Connect and Personalise the experience for your customers.
This is different for every business. You won’t get a one-size-fits all approach working with us.
AUDIT
Step 1: Where Are You At?
Before jumping into doing mode, it’s important you understand where you’re at when it comes to digital marketing in your business.
The first thing to do is complete a digital marketing audit. This gives you a clear picture of what’s working well and where you need help or extra focus.
AUDIT
Step 2: What Do You Need?
After the audit, we work together to come up with a list of digital marketing priorities for your business.
We get it, as a small business owner, you don’t have a lot of time to work on this stuff, so let’s make sure you’re doing the things that will have the biggest impact on sales and customer loyalty.
AUDIT
Step 3: Get Things Done
Once you are clear on what you need to do, let’s get cracking!
Moving away from the haphazard approach of the past, there will be a clear plan and list of priorities to work on. You will make the most of the time you spend on your digital marketing and see fast results on sales and customer loyalty.
Our Packages
Whilst our process of AUDIT > PLAN > DO is the same for each client, how we work together can be different, depending on your needs.
Do It Yourself
For those who have a good handle on digital marketing. The people who just need some structure and a bit of guidance from time to time.- 12 months access to the Lifetime Value Templates
- 12 months access to the Lifetime Value Online Videos and Tutorials
- Customised Audit Report
- 3 check in calls to make sure you're on track
Do It With You
For those who want to learn about digital marketing. The people who want to understand how it all works so they can do it themselves in the future.- 12 months access to the Lifetime Value Templates
- 12 months access to the Lifetime Value Online Videos and Tutorials
- Customised Audit Report
- Customised list of priority projects
- 12 x coaching calls
Do It For You
For those who are time poor and want to delegate. The people who understand digital marketing is not their thing and want an expert to take care of it.- 12 months access to the Lifetime Value Templates
- 12 months access to the Lifetime Value Online Videos and Tutorials
- Customised Audit Report
- Customised list of priority projects
- Project management or priority projects
- 12 x update calls
- Monthly reporting dashboard
To find out more about our Packages and how we can work with you, book in a call with us.
Join our FREE Facebook Group – Marketing Strategy for Small Business – to get tips, advice and your digital marketing questions answered.